TERMS & CONDITIONS

Lesson Policy & Student Agreement

These Terms & Conditions (“Agreement”) apply to vocal coaching, performance coaching, consultations, discovery sessions, packages, workshops, and other coaching services provided by Tamika J (“Coach”).

In order to create a professional, respectful, and productive coaching experience, students are asked to carefully review the following policies.

By booking, purchasing, and/or participating in a session with Tamika J, the student—or the student's parent/legal guardian if the student is a minor—acknowledges that they have read, understood, and agreed to these Terms & Conditions.

These policies are designed to establish clear expectations between the student and Coach while supporting the student's vocal, artistic, and performance development.

1. Payment & Booking

Full payment is required at the time of booking unless otherwise stated.

A session is not considered confirmed until the required payment has been successfully received.

All prices are listed at the current rate at the time of booking and are subject to change. Any applicable studio rental, travel, or additional service fees will be communicated before the applicable session is confirmed.

2. Punctuality & Attendance

Students are expected to arrive on time and prepared for all virtual and in-person sessions.

Sessions may be scheduled back-to-back. Therefore, late arrivals cannot extend beyond the originally scheduled ending time.

If a student arrives late, the session will still end at its originally scheduled time and the full session fee will apply.

Consistent attendance and practice are strongly encouraged for students seeking continued vocal, artistic, and performance development.

3. Cancellations & Rescheduling

A minimum of 48 hours' notice is required to cancel or reschedule a session without forfeiting the lesson fee.

When at least 48 hours' notice is provided, the student may reschedule the session as a courtesy, subject to Coach availability.

The rescheduled session must take place within five (5) calendar days of the original session date.

If the student is unable to reschedule within that timeframe due to their own scheduling limitations, the original session fee will be forfeited.

Same-day cancellations are non-refundable.

4. Illness

If you are sick, please contact Tamika J as soon as possible.

Students who are ill may request to reschedule their session. Rescheduling remains subject to availability and the policies outlined in this Agreement.

Students experiencing symptoms that may significantly affect their voice are encouraged not to push or strain their voice during a coaching session.

5. No-Shows

Failure to attend a scheduled session without prior notice will be considered a no-show.

No-shows are non-refundable and cannot be credited toward a future session.

A new session and payment will be required to book again.

6. Makeup Sessions

When a qualifying cancellation or rescheduling request is made, a makeup session may be offered as a courtesy.

Makeup sessions are subject to Coach availability and must occur within the applicable rescheduling period unless otherwise agreed upon.

Once a makeup session has been scheduled, it cannot be cancelled or rescheduled again. A missed or cancelled makeup session will result in forfeiture of the session and its associated fee.

7. Cancellations by Tamika J

If Tamika J must cancel a scheduled session, the student will have the option to:

  • Reschedule the session at no additional charge; or

  • Receive a refund or appropriate credit for the cancelled session.

If Tamika J becomes ill or experiences an emergency that prevents the session from taking place, the same policy will apply.

8. Virtual Sessions

Virtual coaching sessions are conducted via Zoom or another platform communicated by Tamika J.

Students are responsible for having:

  • A reliable internet connection;

  • A functioning microphone and speakers/headphones;

  • A functioning camera when required;

  • A device capable of accessing the virtual session; and

  • An appropriate space where they can participate safely and comfortably.

Students should test their audio, camera, and internet connection before the scheduled session.

A few minutes at the beginning of the session may be used to confirm that audio is working properly.

Technical difficulties on the student's end generally will not result in an extension of the scheduled session or a refund.

If significant technical difficulties originate on Tamika J's end and prevent the session from being completed, an appropriate rescheduling arrangement or credit will be provided.

9. In-Person Sessions & Studio Locations

In-person sessions are available by arrangement and are subject to location and availability.

Tamika J is based in the San Fernando Valley/Los Angeles area.

When a studio space is required, Tamika J may coordinate the studio booking. Any applicable studio rental fees will be communicated to the student before the session is confirmed.

Students will receive the confirmed location and any necessary arrival instructions prior to their session.

10. Travel Sessions

Tamika J may travel to a student's location for select in-person sessions depending on location and availability.

A $25 travel fee may apply when Tamika J travels to the student's location.

Additional travel requirements or fees for locations outside the standard service area will be discussed and agreed upon before booking.

The student is responsible for providing a safe, appropriate, and reasonably quiet environment for the session.

11. Coaching Packages

If a student purchases a multi-session package, the package is intended for the individual student who purchased it and may not be transferred to another person unless approved in writing.

12. Recurring Students & Reserved Time Slots

Regular students may be offered recurring lesson times based on availability.

A recurring time slot cannot be guaranteed if the student is unable to maintain consistent attendance.

Tamika J cannot indefinitely reserve time slots for students who are unable to commit to their scheduled sessions.

Recurring availability may be released to other students when consistent attendance cannot be maintained.

13. Leaves of Absence & Ending Regular Coaching

Students receiving ongoing coaching are asked to provide at least 14 calendar days' notice if they intend to discontinue recurring lessons or take an extended leave of absence.

Students will remain considered active until Tamika J is notified of the change.

If a student has not booked or attended a session for three (3) consecutive months, they may be considered inactive. Returning students may book based on current availability and current pricing.

Previous recurring time slots are not guaranteed upon return.

14. Student Responsibility & Practice

Vocal and performance coaching is a collaborative process.

Students are responsible for participating in sessions, communicating their goals and concerns, and completing recommended practice exercises when appropriate.

Progress varies from person to person and may depend on factors including practice consistency, experience, physical condition, individual vocal characteristics, and commitment to the coaching process.

15. Vocal Health & Medical Disclaimer

Vocal and performance coaching is educational in nature and is not medical treatment, speech therapy, physical therapy, or mental health treatment.

Students should communicate if an exercise causes pain or significant discomfort and should never intentionally push through vocal pain.

Tamika J does not diagnose or treat vocal injuries, medical conditions, or speech disorders.

If a student experiences persistent pain, hoarseness, loss of voice, or another vocal-health concern, Tamika J may recommend that the student discontinue certain exercises and seek evaluation from an appropriate licensed medical professional, such as an ENT, laryngologist, or qualified speech-language pathologist.

16. Student Conduct

Tamika J is committed to providing a respectful, encouraging, and professional coaching environment.

Students are expected to communicate respectfully and behave appropriately during all virtual and in-person sessions.

Harassment, threats, discrimination, abusive behavior, inappropriate sexual conduct, or behavior that creates an unsafe environment will not be tolerated.

Tamika J reserves the right to immediately end a session or coaching relationship when necessary to maintain safety or professional boundaries. Refund eligibility, if any, will depend on the circumstances.

17. Minors

Students under the age of 18 must have permission from a parent or legal guardian to participate in coaching.

The parent or legal guardian is responsible for reviewing and agreeing to these Terms & Conditions and completing required booking and payment information on behalf of the minor.

Additional requirements regarding parent/guardian presence for virtual or in-person sessions may apply depending on the student's age and session location.

18. Recording of Sessions

Students may not audio-record, video-record, screen-record, photograph, livestream, or otherwise reproduce coaching sessions without prior permission from Tamika J.

Likewise, Tamika J will not publicly use a student's image, voice, performance, testimonial, or identifiable session footage for marketing or promotional purposes without appropriate permission.

19. Intellectual Property

All original coaching materials provided by Tamika J—including but not limited to vocal exercises, warm-ups, worksheets, videos, written materials, training resources, methods, course materials, lesson materials, and other original content—remain the intellectual property of Tamika J unless otherwise stated.

Materials provided to a student are for the student's personal, individual use only.

Students may not reproduce, copy, sell, teach, publish, upload, distribute, share, license, modify for commercial use, or otherwise disseminate Tamika J's proprietary materials without prior written permission.

Purchasing coaching or receiving educational materials does not transfer ownership of Tamika J's intellectual property to the student.

20. Student Music & Creative Materials

Students retain ownership of their original songs, lyrics, recordings, compositions, concepts, and other original creative work brought into coaching sessions.

Participation in coaching does not transfer ownership of a student's original creative work to Tamika J.

Coaching suggestions, performance feedback, vocal guidance, or general creative feedback provided during a session do not, by themselves, establish co-writing, publishing, master ownership, or other ownership rights in the student's work.

21. Confidentiality & Privacy

Tamika J will make reasonable efforts to respect the privacy of information students share during coaching sessions.

Students should understand, however, that ordinary email, Zoom, scheduling platforms, and other online communication systems may involve third-party technology and cannot be guaranteed to provide absolute confidentiality.

Students should avoid sending highly sensitive personal information unless necessary.

22. Refunds

Except where specifically provided in this Agreement, completed coaching sessions, same-day cancellations, missed sessions, no-shows, forfeited sessions, and cancelled makeup sessions are non-refundable.

Any refund approved by Tamika J will generally be returned using the original payment method when reasonably possible.

23. Payment Disputes & Chargebacks

Students are encouraged to contact Tamika J directly regarding any billing concern before initiating a payment dispute or chargeback.

Initiating a chargeback does not automatically override the cancellation, attendance, refund, or other policies agreed to at the time of booking.

Tamika J reserves the right to provide the applicable booking records, attendance information, communications, and agreed-upon policies to the payment processor when responding to a payment dispute.

24. Communication

Students are responsible for providing accurate contact information when booking.

Important information regarding sessions, scheduling changes, studio locations, virtual links, and other updates may be communicated by email or through the booking platform.

Students are responsible for reviewing these communications before their scheduled session.

26. Changes to These Terms

Tamika J reserves the right to update these Terms & Conditions as the coaching business, services, pricing, and policies evolve.

Reasonable efforts will be made to communicate material changes to active students.

The policies applicable to a booking will generally be those presented and agreed to at the time the applicable service was purchased, except where changes are required by law or mutually agreed upon.

Agreement

By purchasing, booking, or participating in coaching services with Tamika J, the student—or the student's parent/legal guardian where applicable—acknowledges that they have reviewed and agreed to these Terms & Conditions.